The Road Freight Association

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The Road Freight Association

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About Us

The Voice of the Road Freight Industry

Who we are.

The Road Freight Association was established in 1975 to support its Members who are, in the main, road freight operators. It is a lobbying and negotiating body which influences the state of the industry, rates, upkeep of the road infrastructure, road safety, freight security, driver interests, cross-border transport, education, health, the fuel price, law enforcement, labour relations and many other issues related to road freight transport.

Member companies include small and medium-sized trucking companies, including many family-owned businesses, owner operators, as well as most of the largest trucking companies in South Africa. Members come from all sectors of the trucking industry.

Private and public operators are Members of the RFA. Membership also includes a significant number of affiliates and associates – those companies providing goods and services to the trucking industry.

Team RFA (made up of support staff and experts) is committed to serving you. The team brings with it a high degree of professional experience, knowledge and dedication – which greatly contributes to the effectiveness, relevance and standing of the RFA.

As the voice of the trucking industry in South Africa, the RFA is your voice. It is important that you avail yourself of that opportunity to be heard.n 1975 to support its members who are, in the main, road freight service providers. It is a facilitating body which influences the state of the industry, rates, upkeep of the road infrastructure, road safety, freight security, driver interests, cross-border transport, development funding for emerging operators, education, health, the fuel price, law enforcement, labour relations and many other issues related to road freight transport.

The Mission of the RFA

  • Adding value in a sustainable and professional manner to the road freight industry.
  • Providing a collective voice for industry, thus representing the needs and interests of all road freight transport operators
  • Pooling resources for the road freight transport industry, thus empowering members to tackle issues that they cannot handle on an individual basis.
  • Supporting the establishment and growth of small businesses
  • Ensuring that the industry is aligned with the value system of the country
  • Encouraging the commitment of members to our core values and standards
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The Vision of the RFA

To be the voice of the road freight industry in South Africa

  • Dependable
  • Professional
  • Sustainable
  • Respect
  • Integrity
  • Transparency

Benefits of being an RFA Member

RFA Partnerships

Meet Our Brilliant Team.

Gavin Kelly

Chief Executive Officer

Kevin van der Merwe

Manager

Charlene Hadzhiyski

Office Manager

Shantal Singh

Events Manager

Gloria Moepi

Membership Officer

Cisely Molete

Operations Officer

Wolfram Wagener

Accountant

Dineo

Receptionist

Lesley Brown

SMME Support

RFA Code of Conduct

To ensure that our members adhere to the highest standards of professionalism that protect the image, credibility and sustainability of the road freight industry, all members have to comply with the RFA Code of Conduct. The Code sets out standards of professional practices that govern the members of The Road Freight Association.

1. Social and Environmental Commitment 

      • Comply with the laws of the Republic of South Africa and operate within the spirit of those laws.
      • Protect the environment, promote sustainable development and conduct business affairs that are socially responsible
      • Make the most effective use and conserve the nation’s natural resources
      • Improve energy efficiency, monitor and reduce carbon emissions.

2. Regulations and Legislation 

      • Comply with Statutes, Acts, Regulations, Bye-Laws, guidelines including but not limited to the Road Traffic Act, LabourRelations Act, NBCRFLI agreement and legislation relating to anti-competitiveness, and professional service delivery such as FAIS Act Compliance

3. Ethics and Governance 

      • Manage and conduct their affairs according to principles and values of good governance
      • Maintain high standards of ethics, fairness and professionalism
      • Act with integrity at all times and deal fairly, honestly and responsibly with all customers and stakeholders

4. Vehicle Roadworthiness 

      • Ensure that vehicles remain in a roadworthy condition
      • Maintain and implement policies and procedures for pre-trip inspections and corrective action taken immediately
      • Perform regular and preventative maintenance and servicing of vehicles and equipment according to industry self-regulation standards

5. Loads 

      • Ensure that the loads are safe and secure
      • Ensure that loads do not exceed the maximum permissible axle and vehicle load masses

6. Operating Efficiency 

      • Strive to maintain high standards of operational efficiency through the optimal use of resources, cost reductions and fuel efficiencies.

7. Employees 

      • Provide continuous training and development to employees
      • Provide for the welfare of all employees

8. Drivers

      • Recruit professional and qualified drivers with valid licences.
      • Ensure that drivers have the necessary competence, skills and experience to drive the vehicle and load assigned to them.
      • Continuously train and develop drivers to meet the needs of changing technology
      • Adhere to driver hours and resting periods as prescribed in the relevant legislation

9. Safety and Standards 

      • Comply with the highest levels of safety and industry self regulation standards.
      • Ensure that all reflective material and lamps are in working condition.
      • Improve methods of spray and dust reduction to allow safer passing by other vehicles

10. Commitment to the Association 

      • The member shall respond to all complaints forwarded by the Association withing 14 days
      • The Member shall conduct himself in a manner that will uphold the good standing and reputation of the RFA
      • The member will NOT misuse his office within the RFA for personal gain
      • The member will NOT make public statements on behalf of the RFA without the Authority of the RFA Executive
      • The member will NOT represent the RFA in any manner without approval of the RFA Executive
      • The member will NOT bring the Association into disrepute
      • The member shall support the Association in all its endeavours
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RFA Consent in terms of the Protection of Information

POPI ACT

Dear RFA Member,

  1. The personal information which is processed by The Road Freight Association (“RFA”) in the course of your membership and your engagement of the RFA’s services fall within the ambit of the POPI Act.
  2. The purpose of this document is to obtain your consent to process your personal information.
  3. By your signature hereto, you confirm that you are aware of the fact that you are under no obligation to consent to the processing of your personal information by the RFA and that your consent relates only to the processing of your personal information pertaining to the matters stated herein.
  4. You also confirm that you understand that by failing and/or refusing to provide consent to the RFA, that the RFA will not be able to fulfil its obligations towards you or continue with the membership and service relationship, depending on the nature of the information to which you object, unless you grant your consent to process your personal information.
  5. For purposes of defining “personal information”, you are advised that such information may include your:
      • Full names, surname and identity number/passport details (for natural persons) and/or Company name/Close Corporation name/registration details and other details regarding the Company or Close Corporation;
      • Contact details, such as e-mail address, website address, postal address, landline and mobile contact numbers, geographic location;
      • Nationality and demographic information (natural persons);
      • Place of residence/place of business;
      • Employment details;
      • Bank account details;
      • All information relating to the requirements set out in the Financial Intelligence Centre Act, 38 of 2001, as amended, with which the RFA is obliged to comply; and any other information requested by the RFA and voluntarily provided by you for purposes of performing the services in accordance with your mandate to the RFA

        Note: The member is to take note that certain demographic information is referred to as special personal information in terms of Section 26 of the POPI Act. There is a difference between personal information and special personal information. The RFA therefore processes both general and special personal information of its clients.

  1. Your personal information will only be processed for the purpose for which it was collected, and as agreed (“the services”), which includes, but is not limited to, the following:
      • Bulk emails to our membership database to inform members of events, notices, surveys, products, and services, vacancies, and available/requested loads.
      • Publishing of the member contact information on the RFA Member Directory listed on the RFA Website
      • Photographs taken at RFA Events and/or provided by RFA members may be published in newsletters, magazines and on social media
      • TruckTalk magazine and RFA Newsletters
      • Communication on RFA Whatsapp groups
      • In the performance of all other services in the interest of its members operating in the road freight and transport industry
  1. By signing this document, you agree to the RFA:
      • Processing your personal information for the purposes of rendering the services.
      • Recording, storing, updating, modifying, and retrieving your personal information for the purposes of rendering the services.
      • Collecting your personal information from a third party or source for the purposes of rendering the services.
      • To transmit your personal information to a third party in the Republic of South Africa for the purposes of rendering the services.
      • To transmit your personal information to a third party in a foreign country (who provides an adequate level of protection for the processing of personal information as referred to in Section 72 of the POPI Act) for the purposes of rendering the services.
      • Retain your personal information for the duration of the membership and service relationship and for such period after the termination of the business relationship as stipulated in the relevant legislation applicable to the RFA.
  1. By signing this document, you also confirm that you understand and agree to the following:
      • That you are obliged to inform the RFA of any correction or deletion of your personal information or destroying or deletion of any records of your personal information in terms of Section 24(1) of the POPI Act, by submitting Form 2 of the Regulations Relating to the POPI Act.
      • The contents hereof and accept this consent as adequate notification of the collection and processing of your personal information by the RFA.
      • The destruction or deletion of your personal information once the information is no longer required and the retention period required by legislation has lapsed. The RFA will shred any personal information/data of the member in accordance with the POPI Act in order to preserve the confidentiality of the information/data.
      • The consequences of failing and/or refusing to provide consent to the RFA and that the RFA will not be able to fulfil its obligations towards you or continue with the membership and service relationship, depending on the nature of the information to which you object, unless you grant your consent to process your personal information.
      • That you may withdraw your consent or object to the processing of your personal information at any time by giving written notification to the RFA’s POPI Information Officer Kevin van der Merwe at kevin@rfa.co.za and/or the RFA’s Deputy POPI Information Officer Gloria Moepi at membership@rfa.co.za.
      • That you are aware of your right to lodge a complaint with the Information Regulator, who’s contact details are as follows:
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