Launch a Complaint

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We Need to Know!

The RFA has a Code of Conduct that all of its members needs to adhere to. We expect all Road Transporters and Brokers to adhere to the same code of conduct. If you witnessed anything from any transport operator or broker then we need to know.

The RFA takes complaints in the Road Freight Industry very seriously and we will investigate every complaint we receive as soon as possible.

If you experienced any bad service or has a complaint of any matter please complete the form below and we will get back to you as soon as possible.

Let us know about your complaint by completing the form below.

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